Focused Services for Dogs
PETGENO Comprehensive Canine Panel
coming soon
Packages by Breed/Trait
coming soon
Individual Test
Partially available, more coming soon
Parentage & Identity Verification Panel
Merle gene testing
Glaucoma testing
How To Order Your Tests
Our website is currently in Stage 1, so online checkout isn’t available yet. Have any questions? Shoot us an email! We’ll help you choose suitable tests, provide the application form, and guide you through payment, sample collection and shipping.
Contact Our Team
Email service@petgeno.com with your questions or the test you’re interested in. Our team will explain and help you choose a suitable test and provide further information about our services.
Collect and Send Your Samples
We’ll send you an application form with detailed instructions for collecting buccal swabs from inside your pet’s cheek. Complete the form and mail it with your samples in an envelope to our Hong Kong International Hub, following the instructions provided on the form.
Confirm Your Order and Payment
Once your samples arrive, we’ll email you an itemised pricing breakdown and payment instructions. Pay through PayPal or bank wire transfer to confirm your order and proceed with testing.
Receive Your Results
Your report will be delivered by email. The estimated turnaround time begins once your sample is received in Hong Kong, China.
Panels: 15-20 business days
Individual & Packages: 10-15 business days